Distance Sales Agreement

1. Parties

Seller (brand): Ereche Service provider: Eren Çetin (Independent Software Developer) Personal website: www.erenchetin.com Email: destek@ereche.com Address: London, United Kingdom Buyer: The user who completes a purchase on the platform

2. Subject of the Agreement

This agreement covers the sale of digital software products, license keys, subscription services, and digital content delivered electronically.

3. Order and Delivery

Purchased products are delivered electronically. Delivery methods:

• License key
• Access granted to the user account
• Digital download link
• Cloud-based access

For ready-made digital products, delivery is instant after payment confirmation unless prevented by technical reasons. For custom software projects, delivery time averages 1-7 business days depending on scope and complexity.

3.1. Revisions

For custom projects, the number of revisions specified in the order scope is provided. Additional out-of-scope requests may be priced separately.

3.2. Post-Delivery Support

For delivered custom projects, technical support related to the delivered work is provided for 30 days from delivery. After this period, support may continue under a separate agreement.

4. Pricing and Payment

Product prices are shown at checkout, including or clearly stating applicable taxes. Payment is card-only; card details are not stored on Ereche servers. Payments are processed via iyzico secure infrastructure with 3D Secure. Ereche may change prices without prior notice.

5. Digital Content Acknowledgment

The user acknowledges that performance begins immediately when the digital product is delivered.

6. Technical Issues

If a technical issue arises with a delivered product, the user may open a support request. Ereche aims to provide support within a reasonable time but does not guarantee a specific resolution period.

7. Force Majeure

Ereche is not liable for delays caused by events beyond its control, including server issues, infrastructure outages, natural disasters, cyberattacks, or third-party service interruptions.

8. Jurisdiction and Disputes

The applicable law of the relevant country applies in case of disputes.