Pre-Contract Information Form

1. Seller Details

Brand: Ereche Service provider: Eren Çetin (Independent Software Developer) Personal website: www.erenchetin.com Email: destek@ereche.com Address: London, United Kingdom Working hours: Mon–Fri 09:00–18:00 (UTC+0)

2. Product / Service Characteristics

Products offered are digital software, license keys, subscriptions, or other electronically delivered content. Descriptions, platform/license details, and prices are shown on each product page and at checkout.

3. Total Price and Payment

Prices, taxes, and any discounts are shown in detail at checkout. Payment is card-only; card details are not stored on Ereche servers. Payments are processed via iyzico secure infrastructure with 3D Secure.

4. Delivery

Digital products are delivered electronically after payment confirmation:

• License key sent by email
• Access granted to the user account
• Digital download link
• Cloud-based access activation

Delivery is usually instant unless technical issues occur.

5. Right of Withdrawal

For digital content with immediate performance and explicit consent, the right of withdrawal may not apply under applicable law. See the Refund Policy and Distance Sales Agreement for details.

6. Complaints

For support or complaints, email destek@ereche.com or use the contact form on the site.